360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's manager, peers, and direct reports. The feedback forms include questions that are measured on a rating scale and also ask raters to provide written comments. The person receiving feedback also fills out a self-rating survey that includes the same survey questions that others receive in their forms.
Managers and leaders within organizations use 360 feedback surveys to get a better understanding of their strengths and weaknesses. The 360 feedback system automatically tabulates the results and presents them in a format that helps the feedback recipient create a development plan. Individual responses are always combined with responses from other people in the same rater category (e.g. peer, direct report) in order to preserve anonymity and to give the employee a clear picture of his/her greatest overall strengths and weaknesses.
A powerful development tool
When done properly, 360 feedback is highly effective as a development tool. The feedback process gives people an opportunity to provide anonymous feedback to a coworker that they might otherwise be uncomfortable giving. Feedback recipients gain insight into how others perceive them and have an opportunity to adjust behaviors and develop skills that will enable them to excel at their jobs.
What does a 360 feedback instrument measure?
The Cardinal Solutions 360 tool typically measures across the following 6 clusters, comprising 24 competencies in total:
Leadership
Managerial skills
Interpersonal skills
Decision making
Personal effectiveness
Strategic skills
Each competency can comprise up to 3 behaviours.
Contact us to find out how a Cardinal Solutions 360 Feedback Instrument can contribute to your business goals.
